FAQ
-
Frequently asked questions.
Answers to the following
frequently asked questions regarding postal procedures and
regulations may be helpful. However, don’t hesitate to contact us if
you need additional or more-detailed information. We’re happy to
help!
Q:
What is Bulk Mail?
A: Bulk Mail is larger quantities of mail that
are prepared for mailing at discounted postage.
A: Generally,
bar-coding will save you money on postage. The cost savings
makes bar coding very worthwhile for most customers and helps
mail to flow faster through the system.
A: No,
we don't charge extra for downloading and processing your
data for mailing. Most of the mailing houses charge $80-$100
per hour for data processing. Moreover we can do De
duplication of Data to remove duplicates and Case conversion
of your data free of charge with every mail out.
A: No,
we don't charge extra for paperwork & lodging your mail
with Australia Post. It is part of our job processing.
Australia Post truck comes everyday for mail pickup and
your mail goes directly to Dandenong Letter Centre for
processing.
A: Our
state-of-the-art inserters can handle up to 6 individual
components in a single envelope on one pass.
Q:
Can you do printing & organise envelopes for our mail out?
A: Yes, we can do all kinds of printing and
organise all sorts of envelopes required to process you mail. We
get our envelopes directly from the manufactures and we order
millions every year. That's why we offer the best prices in the
market.
A: Our
standard turnaround time is 1 to 2 days depending on the job
quantity & processes required. If you need something URGENT, just give us a call at (03)
9706 5599, and we’ll fit you in!
A: No!
That’s one of the great advantages of working with us: we handle
all relations with Australia Post and can send your mail out
using our account.
Q:
Do you take credit card payments?
A: Yes, we do take credit card payment, but
there is a surcharge of 3% to cover our cost. Otherwise
payments can be made by Cheque, Cash or Direct Bank
Transfer.
Q:
What are
some benefits of direct mailing services?
A: Direct
Mail is targeted. You can focus on groups of people or individuals who
are more likely to respond to your offers. Direct mail is also more
personal, because you can address the customer by name rather than just
by address. It is also very flexible because there are a large variety
of formats that are inexpensive that you can use to create a direct mail
campaign. Direct mail also allows you to physically place a message in
customer's hands. Direct mail, unlike other mailing services is
traceable. You can measure and track your results simply by counting the
number of coupons are redeemed, or the number of calls you receive from
the mailer. Direct mailing is easy and is affordable.
Q:
What is
mail merge letter?
A: Mail
merge is a software function that creates a large number of documents
from a single template and structured data source. It is used to create
personalized letters and pre-addressed envelopes or mailing labels for a
bulk mailing. The document in this program contains fixed text that
remains the same in each output, and variables, which are replaced by
text from the data source.
If you
have any don't find the product you are looking for or you have some questions, feel free to contact us
on 03 9706 5599 and we will be glad to answer your questions. |
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Contact Details:
Universal Approach Pty
Ltd
Factory 2, 6 Superior Drive
Dandenong South Vic 3175
Ph: +61 3
9706 5599
Fax: +61 3 8677 6593
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